FAQ's
We are here to help!
Turnaround times vary depending on the complexity and size of the order. Generally, standard orders take 7-10 business days to complete from the approval of the final design.
We accept vector files such as .ai, .eps, and .pdf. However, we can also work with high-resolution raster files like .jpg, .png, and .psd. Our design team can assist with file conversion if needed.
Yes, we have minimum order quantities for each product type. This ensures the most cost-effective production process. Please contact us for specific details based on your requirements.
What file formats do you accept for artwork?
Is there a minimum order quantity?
How long does it take to complete an order?
Absolutely! We have a team of experienced designers ready to assist you with creating custom designs tailored to your needs. Whether you have existing artwork or need a new concept, we're here to help.
We offer various printing methods including screen printing, embroidery, direct-to-film (DTF) printing, heat transfer, and dye sublimation. The best method for your project depends on factors such as the material, design complexity, and quantity.
Yes, we understand that sometimes you need your order in a hurry. We offer rush order services for an additional fee, depending on our current workload and the complexity of your project. Please contact us for availability.
Can you help with design concepts or do I need to provide my own artwork?
What type of printing methods do you offer?
Do you offer rush orders?
Yes, we can provide a sample of the product for your approval before proceeding with a bulk order. Additional charges may apply for samples, depending on the product and customization requirements.
We use high-quality materials suitable for indoor and outdoor use, including vinyl, acrylic, coroplast, and more. Our signage experts can recommend the best material based on your specific needs and budget.
Yes, we offer fulfillment services to help streamline your promotional product distribution process. Whether you need products shipped to multiple locations or stored in our facility for on-demand fulfillment, we can tailor a solution to meet your needs.
Can I see a sample of the product before placing a bulk order?
What type of materials do you use for signage?
Do you offer fulfillment services for promotional products?
Yes, we offer eco-friendly alternatives such as water-based inks for screen printing, organic and recycled materials for apparel and promotional products, and sustainable substrates for signage. We're committed to reducing our environmental footprint and can work with you to choose the most eco-conscious options for your project.
To place an order, simply reach out to us via phone, email, or our website contact form. Our friendly customer service team will guide you through the process, from discussing your project requirements and providing a quote to finalizing artwork and confirming your order details. We strive to make ordering as easy and convenient as possible for our customers.
Do you offer eco-friendly or sustainable printing options?
How do I place an order?
What is your return policy?
We strive for 100% customer satisfaction. If you're not completely satisfied with your order, please contact us within 3 days of receiving your products, and we'll work with you to find a solution, whether it's a replacement, or credit towards future orders. Please note that certain conditions may apply, so be sure to review our full refund policy for details.